This User Service Agreement (hereinafter referred to as "this Agreement") is entered into by you (hereinafter referred to as "User" or "You") and [Shanghai Action Information Technology Co., Ltd.] (hereinafter referred to as "We" or "Company"). This Agreement sets forth the terms and conditions for your use of the [ChatDBA] service (hereinafter referred to as "Service"). Please read this Agreement carefully before using the Service and confirm that you understand and agree to comply with all terms of this Agreement.

Account and Usage Instructions:

When you use the ChatDBA service, you are required to:

• User Registration
• Account Registration Instructions:
  Account registration refers to the process by which a user logs into ChatDBA, fills in the required information, and confirms agreement to this Agreement. If there is evidence to prove, or ChatDBA determines based on related rules, that you have engaged in improper registration or improper use of multiple ChatDBA accounts, ChatDBA may take measures such as freezing or closing your account or refusing to provide services. If such actions cause losses to ChatDBA or related parties, you shall be responsible for compensation.
• Account Security Instructions:
  You have the right to use the email you set or confirm and the password you set to log into ChatDBA. Your account is set by you and managed by you. ChatDBA will never proactively ask you for your account password. Therefore, if the account is lost or suffers consequences due to your voluntary disclosure or because of attacks, fraud, etc. by others, ChatDBA will not be held responsible, and you should seek recourse through judicial or administrative means from the infringer.
• Account Transfer Instructions:
  Only under legally explicit regulations, judicial rulings, or with the consent of the ChatDBA platform and in accordance with the platform's account transfer procedures, may you transfer your account. Upon account transfer, all rights and obligations under that account are transferred together. Aside from these circumstances, your account cannot be transferred in any way. ChatDBA reserves the right to pursue liability for breach of contract, and all responsibilities and consequences resulting from unauthorized transfer are to be borne by you.

Service

We grant you a non-exclusive, non-transferable license to use the service during the term of this Agreement. The company provides the service through an online platform ("Website"). Subject to the user and their authorized users complying with the terms and conditions of this Agreement, the company will provide services to the user and their authorized users during the term of this Agreement under the terms and conditions of this Agreement.

General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

Accuracy, Completeness, and Timeliness of Information

We do not guarantee that the information provided on the website is accurate, complete, or up-to-date.

Ownership

The user retains all ownership and intellectual property rights to the user data.
Unless otherwise expressly stated herein, you may not copy, distribute, republish, download, display, post, or transmit any part of the ChatDBA service in any form or by any means. All intellectual property rights and all content and logos in the ChatDBA service belong to the company. You may not copy, imitate, or use any such intellectual property without our prior written consent. Except for the rights granted in these terms, nothing in these terms grants you any rights to the intellectual property in the ChatDBA service. Your right to use the ChatDBA service is personal to you and may not be assigned to anyone else. Your right to use the ChatDBA service does not preclude us from granting others the right to use the ChatDBA service.

Content Restrictions

You may not post, host, display, upload, modify, publish, transmit, update, or share any of the following information or content:

• (a) Infringing or otherwise violating the intellectual property or other rights of any third party (including moral rights, privacy rights, or publicity rights).
• (b) Harmful, harassing, blasphemous, defamatory, obscene, pornographic, pedophilic, defamatory to others, invasive of privacy, hateful or racially discriminatory, offensive, involving money laundering or gambling or encouraging money laundering or gambling, or otherwise illegal; or illegally threatening or harassing, including but not limited to "outraging the modesty of women."
• (c) Content that is overtly offensive to the online community, such as explicit sexual content, or content promoting obscenity, pedophilia, racism, bigotry, hatred, or any physical harm against any group or individual.
• (d) Harassing or encouraging harassment of others.
• (e) Involving the dissemination of "junk mail," "chain letters," or unsolicited mass mailings or "spam."
• (f) Promoting illegal abuse, threats, obscenity, defamation.
• (g) Infringing or violating the rights of any third party, including but not limited to intellectual property, privacy (including but not limited to unauthorized disclosure of personal names, email addresses, physical addresses, or phone numbers), or publicity rights.
• (h) Promoting illegal or unauthorized copies of another's copyrighted works, such as providing pirated computer programs or links to such programs, providing information to circumvent manufacturer-installed copyright protection devices, or providing pirated music or links to pirated music files.
• (i) Offering material that exploits others or solicits personal information from anyone in a sexual, violent, or otherwise inappropriate manner.
• (j) Providing instructional information about illegal activities, such as making or buying illegal weapons, violating another's privacy, or providing or creating computer viruses.
• (k) Attempting to gain unauthorized access to or exceeding authorized access to the website or any portion of the website, or soliciting passwords or personal identification information for commercial or unlawful purposes.
• (l) Violating any laws.
• (m) Containing software viruses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer resource.
• (n) Infringing on any patent, trademark, copyright, or other proprietary rights, trade secret, or third-party publicity or privacy rights, or fraudulent or involving the sale of counterfeit or stolen products.

User Obligations to End Users

Any natural person who accesses or uses the site, pages, or content created by the user on the service is considered the user's "End User." The company has no direct relationship with the End User.

Warranties and Disclaimers

We do not guarantee that the service will be secure, uninterrupted, error-free, or defect-free.

Severability

If any provision of these terms is found to be illegal, invalid, or unenforceable, that provision shall remain enforceable to the fullest extent permitted by applicable law.

Termination and Effectiveness

Both parties shall continue to perform the valid purposes of this Agreement after its termination.
These terms shall remain in effect unless you or we terminate them. You may terminate these terms at any time by notifying us that you no longer wish to use our services or by ceasing to use our services on the website.
If we determine, in our sole discretion, that you have failed or we suspect that you have failed to comply with any term or provision of these terms, we may terminate this Agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination, and/or you may be denied access to our services (or any part thereof).
Our failure to exercise or enforce any right or provision in these terms shall not constitute a waiver of such right or provision.
These terms, along with any previous or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us in relation to the services, constitute the entire agreement between you and us regarding your use of the services. These terms replace any prior or contemporaneous agreements, communications, or proposals between you and us, whether oral or written.
Any ambiguity in the interpretation of these terms shall not be construed against the drafting party.
These terms take effect from the moment you confirm acceptance or use the services in any way.

Applicable Law

The formation, validity, interpretation, modification, supplementation, termination, execution, and dispute resolution of these terms shall be governed by the laws of the People's Republic of China. If the law does not provide for specific situations, business practices and/or industry practices may be referenced.
This Agreement is governed by and construed in accordance with the laws of the People's Republic of China. Any disputes arising from or in connection with this Agreement shall be resolved through friendly negotiations. If negotiations fail, you agree to submit the dispute to the Shanghai International Arbitration Center (SHIAC) for arbitration in accordance with the SHIAC Arbitration Rules in effect at the time of submission. The arbitration shall take place in Shanghai, and the arbitration award shall be final and binding on both parties.

Amendments to the Terms of Service

You may review the latest version of the terms of service at any time on this page.
We reserve the right to update, change, or replace any part of these terms of service at our sole discretion by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or services after the posting of any changes to these terms constitutes your acceptance of those changes.
If you have any questions about the terms of service, please contact us at service@chatdba.com. We will do our best to answer your questions and address your concerns.

Membership Agreement

1. Membership Account We offer different pricing plans, and users must pay the subscription fees listed on the website, including the limitations and features detailed in the pricing links. During the valid term of the membership service, your ChatDBA account that enjoys membership privileges shall be your ChatDBA membership account (also referred to as "VIP Account" or "Membership Account").
2. We kindly remind you to use the membership account under the premise of complying with the ChatDBA account usage rules. We recommend that you review the "Service Agreement" and related sub-agreements, various announcements, page descriptions, and guidelines, FAQs, etc., for more information on account usage rules.
3. Login To use the ChatDBA Pro membership service, you must log into your ChatDBA Pro membership account.
4. Account Management and Security
   • You are responsible for and should properly, correctly, and effectively manage, use, and maintain your membership account and password, and you must take necessary and effective measures to protect your account and password. Any loss, leakage, tampering, or theft due to improper management, use, or maintenance, not caused by the company's legal fault, shall be borne by you.
   • Please note that activities occurring under your membership account are considered to be your own actions, and you are responsible for activities occurring under or conducted through your VIP account.
5. Information Query You can log into the relevant page of the Aitao Technology membership section to check the details of your account information for free, including the contents of the member services you have subscribed to, the service period, etc.
6. Usage Restrictions Unless otherwise specified, as a general rule: the same VIP membership account allows no more than one person to use it at a time.

Membership Benefits and Additional Fees

1. We may offer incentives such as extended service periods or upgraded benefits to VIP membership services that have been purchased and remain active during different operational phases. The specific incentive policies will be as notified on the relevant service pages.
2. The service period of your VIP membership is determined by the service period you choose and the corresponding membership fee you pay. From the time you become a VIP member, you can check the service period by logging into the ChatDBA Pro application-related page. The period will not be extended for unused time. When the membership service period expires, we will stop providing VIP membership services. If you wish to continue using VIP membership services, you must renew or purchase the service. However, if you renew successfully before the service period expires, the membership service period will be extended based on the original service period.
3. Please understand that due to the special nature of internet services, the VIP membership service period includes reasonable time for fixing faults, server maintenance, adjustments, upgrades, or handling third-party infringement claims. However, we will minimize the impact as much as possible.
4. Membership benefits are primarily subject to the rights published on the ChatDBA Pro official website.

Fees and Cancellations

1. Fee Payment Method The ChatDBA Pro membership service is a paid service. You can complete the payment for VIP membership fees using supported payment methods, such as bank card payments, credit cards, third-party payments, etc.
2. Refund Policy The VIP membership service is a network product and virtual product, and the membership fee corresponds to the network product price for the membership service you purchase. It is not a prepayment, deposit, or other such nature. Once the VIP membership service is activated, it is non-refundable (except in cases of significant defects in the VIP membership service preventing usage, company breach of contract, provisions in this Agreement, or legal requirements for refund, or if the company agrees to a refund).
3. We specifically remind you to carefully check your account information, the services purchased, prices, service periods, and other details before purchasing VIP membership services (including auto-renewal services).
4. Fee Standard and Method Changes The fee method and fee standard for VIP membership services and other additional paid services are independently decided based on the company’s operating costs, strategies, and other considerations (including but not limited to promotions, price increases, etc.) and displayed on related product service promotion and payment pages. If fee methods change during purchase or renewal, the supported method at the time will prevail. If the price for the service changes, the current valid price displayed on the ChatDBA Pro platform shall prevail (unless otherwise agreed between you and the company).
5. User Responsibility
   • Users must ensure that the payment information provided is accurate, up-to-date, and valid, and timely update relevant information to ensure smooth renewal operations.
   • During the use of ChatDBA Pro services, users must comply with relevant laws and regulations and company regulations, and refrain from engaging in any illegal or improper activities.
6. Service Interruption and Termination The company reserves the right to interrupt or terminate service to users in the following cases:
   • Users violate this Agreement or related laws and regulations.
   • Users fail to pay subscription fees on time.
   • Other situations where the company deems necessary to interrupt or terminate services.
7. The company bears no responsibility for service interruptions or terminations due to force majeure or other causes beyond the company's control.

If you have any questions or need help regarding this Agreement, please contact us via: Email: service@chatdba.com
We will do our best to answer your questions and address your concerns.

‍